“I being of sound mind…” The opening lines to a new last will and testament? No, this is a service level contract. The training department has decided that they want to become a semi-autonomous organisation within the company and as such have sought to renegotiate their inter-departmental agreements.
This caught the I.T department on the hop. Jiffy, our I.T. Director quickly realised this has nothing to with golf or rock climbing so delegated it to Mungo, the User Technical Support Manager. In itself, this was a rare moment of perspicacity for a man who quite frequently scores lower in tests than the Doom artificial intelligence parser and rarer than an on time delivery from any one of the three largest PC manufacturers, but delegate it he did.
Mungo on the other hand is a thinker, although in a weasel-like-avoid-work-at-all-costs fashion admittedly. He took one long look at the draft letter and returned it to Training with a series of grammatical corrections scrawled in the margin.